Branding & Marketing Product Support Specialist - Surabaya

Join Centra Lays Pembangunan as a Branding & Marketing Product Support Specialist in Surabaya and play a pivotal role in enhancing the market presence of our high-quality alat pertukangan (hand tools) product line. This dynamic position combines creative marketing strategies with technical product support, ensuring our tools reach the right audience and perform exceptionally in the field. In this role, you'll work closely with our marketing team to develop and implement campaigns that highlight the unique features and benefits of our products, using tools like Google Analytics, SEMrush, and Hootsuite. You'll also provide on-site support to retailers and end-users, ensuring they have the knowledge and resources to maximize the performance of our tools. This is an exciting opportunity to grow your career in a fast-paced, innovative environment.

At Centra Lays Pembangunan, we are committed to delivering top-notch hand tools that meet the demands of both professional and DIY enthusiasts. Our Surabaya office is a hub of activity, with a team of passionate professionals dedicated to driving our brand's success. As a Branding & Marketing Product Support Specialist, you'll have the chance to make a tangible impact on our market presence and contribute to the growth of a company that values innovation and excellence.

📋 Tanggung Jawab Pekerjaan

• Develop and execute marketing campaigns to promote our hand tools product line, utilizing digital and traditional marketing channels.
• Provide on-site technical support to retailers and end-users, ensuring they understand the features and benefits of our products.
• Analyze market trends and customer feedback to inform product development and marketing strategies.
• Create and maintain product branding materials, including brochures, websites, and social media content.
• Manage and optimize our online presence, including our website and social media channels, using tools like Google Analytics and SEMrush.
• Collaborate with the sales team to ensure our marketing efforts align with our sales goals and objectives.
• Attend trade shows, exhibitions, and industry events to showcase our products and network with potential customers.
• Stay up-to-date with industry trends and best practices in product marketing and support.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business, or a related field, or equivalent experience.
• Minimum of 3 years of experience in product marketing or technical support, preferably in the hand tools or manufacturing industry.
• Proven track record of developing and executing successful marketing campaigns.
• Strong understanding of digital marketing tools and platforms, such as Google Analytics, SEMrush, and Hootsuite.
• Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
• Familiarity with industry standards and regulations, particularly those related to hand tools and safety equipment.
• Ability to travel and work in the field as needed.
• Proficiency in Indonesian and English, both written and spoken.

🛠️ Keahlian

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